Article & Images Submitted by Daniela Fernandez,
211 NB Director of Community Engagement
[email protected], 506-858-8600 Ext. 3670
Home modifications can make it possible for older adults with mobility issues to live in their own homes. If people need help finding home modification programs or other services, 211 Service Navigators are just a call away.
A 211 Service Navigator took a call from a elderly female whose husband had recently developed some mobility impairments and was becoming frail. They wanted to stay in their home where they were comfortable, but the washroom would need work to make this hope feasible. She told the Service Navigator that she was looking for financial assistance to make some renovations in her bathroom to make it accessible for her husband. The Service Navigator let the caller know that she wanted to help, but first needed to ask some questions to make sure that she found the right program.
The Service Navigator inquired as to what adaptations the caller's husband would need. The caller said she was looking for help finding financial assistance, especially for a new raised toilet and accessible bars in the washroom. To assess for eligibility, the Service Navigator asked about their income; the couple had a low income. The Service Navigator then found a program for persons with low income who need home rehabilitation. She let the caller know the contact information, program description and exactly how to apply. The caller took down this information and said that she would get in touch with the program immediately to get the process started.
Next time you’re not quite sure where to start to find the help you need, remember Help Starts Here, at 211. Simply dial 211 anytime, or visit nb.211.ca for more information. 211’s information and referral service is free, confidential, and available 24/7 in over 150 languages.
211 NB Director of Community Engagement
[email protected], 506-858-8600 Ext. 3670
Home modifications can make it possible for older adults with mobility issues to live in their own homes. If people need help finding home modification programs or other services, 211 Service Navigators are just a call away.
A 211 Service Navigator took a call from a elderly female whose husband had recently developed some mobility impairments and was becoming frail. They wanted to stay in their home where they were comfortable, but the washroom would need work to make this hope feasible. She told the Service Navigator that she was looking for financial assistance to make some renovations in her bathroom to make it accessible for her husband. The Service Navigator let the caller know that she wanted to help, but first needed to ask some questions to make sure that she found the right program.
The Service Navigator inquired as to what adaptations the caller's husband would need. The caller said she was looking for help finding financial assistance, especially for a new raised toilet and accessible bars in the washroom. To assess for eligibility, the Service Navigator asked about their income; the couple had a low income. The Service Navigator then found a program for persons with low income who need home rehabilitation. She let the caller know the contact information, program description and exactly how to apply. The caller took down this information and said that she would get in touch with the program immediately to get the process started.
Next time you’re not quite sure where to start to find the help you need, remember Help Starts Here, at 211. Simply dial 211 anytime, or visit nb.211.ca for more information. 211’s information and referral service is free, confidential, and available 24/7 in over 150 languages.
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