Submitted by: Daniela Fernandez, 211 NB Director of Community Engagement
There is so much variety and change in the human service system. Services are always changing, and as technology is more and more entrenched in people’s lives, there are increasing numbers of programs to help people learn to use and even afford technology. 211 Service Navigators use a large database where new information is constantly added and old information is updated. When looking for a new program, 211 is a good place to start searching.
A Service Navigator took a call from a female older adult from Saint John who was looking for a free cell phone. She also let the Service Navigator know that she had a visual impairment, so it would help to have some accessible apps on it, as well as some guidance on how to best utilize the cell phone.
The Service Navigator searched for resources. She found a program that gives eligible persons with visual impairments free smartphones loaded with accessible apps. The organization also provides training on how people with visual impairments can use smartphones. The caller was happy to hear of this service and said that she would contact them right away.
When you’re not sure where to turn to find the help that you need, remember that help starts here at 211. Dial 211 anytime or visit nb.211.ca to be connected to available social, community and government supports to make your life easier. Our information and referral service is free, confidential, and available 24/7 in over 150 languages.
There is so much variety and change in the human service system. Services are always changing, and as technology is more and more entrenched in people’s lives, there are increasing numbers of programs to help people learn to use and even afford technology. 211 Service Navigators use a large database where new information is constantly added and old information is updated. When looking for a new program, 211 is a good place to start searching.
A Service Navigator took a call from a female older adult from Saint John who was looking for a free cell phone. She also let the Service Navigator know that she had a visual impairment, so it would help to have some accessible apps on it, as well as some guidance on how to best utilize the cell phone.
The Service Navigator searched for resources. She found a program that gives eligible persons with visual impairments free smartphones loaded with accessible apps. The organization also provides training on how people with visual impairments can use smartphones. The caller was happy to hear of this service and said that she would contact them right away.
When you’re not sure where to turn to find the help that you need, remember that help starts here at 211. Dial 211 anytime or visit nb.211.ca to be connected to available social, community and government supports to make your life easier. Our information and referral service is free, confidential, and available 24/7 in over 150 languages.
RSS Feed